Bringing the joy of natural hearing back to everyday life

Our Staff

Susan D Baker, BS, BC-HIS

Susan D Baker, BS, BC-HIS
Hearing Aid Specialist

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Susan D. Baker, BS BC-HIS Bringing the Joy of Natural Hearing Back to Everyday Life I grew up in Southern California, always knowing that I wanted to become an equine veterinarian. After junior college, I moved to Fort Collins, CO to attend CSU’s Equine Sciences program. In my undergraduate junior year, I realized that horses were my passion and hobby and I really did not want to “work” my hobby. I needed to find a career that I felt the same passion.

In 1999, I began working at a hearing clinic as the receptionist. Within a few months, I knew helping people restore their hearing was my career passion. I went back to school, studied under my mentor and received my Certification in Hearing Healthcare and my Bachelor’s Degree in Business Management. I have also furthered my education by taking online courses in Neuroanatomy to learn more about how the brain works.

In July 2010, my career path expanded by becoming the owner of Advanced Hearing Services. I enjoy my journey every day by helping people regain their natural hearing. I believe that what sets me apart from others in my field, is that I am the owner and provider at Advanced Hearing Services. I am not owned by a large corporation that dictates what I can provide for my patients. I have the autonomy to make decisions that benefit you, not a large manufacturer. When you call to make an appointment, your appointment will be with me and my assistant. I will guide you through the process of restoring your natural hearing and will continue to provide care for many years. My amazing staff will help us during your appointment and will be available for future care. Practice & Leisure I have a large practice with a family feel. Everyone who becomes part of Advanced Hearing Services will be part of my family. Away from the office, my husband Duane and I enjoy the beautiful nature that Fort Collins offers us and I ride my two horses, Einstein better known as “E” and Ruby. Thank you to everyone who trusts me with your hearing healthcare ~ Susan

Kathy Wernsman

Kathy Wernsman
Assistant

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Kathy joined Advanced Hearing Services in September 2018. She is Susan’s assistant and supports Susan during your appointment to offer training and education. Kathy is very knowledgeable about hearing devices, connectivity to phones and accessories. She can troubleshoot most problems that might occur, offer solutions, program loaner hearing aids if your devices need repair, and is always eager to help you. She is always happy to answer any questions you might have about hearing healthcare. 

When Kathy is not at work you can often find her camping out with her husband working on their mountain property.  She also enjoys doing home projects and sewing in her free time. One of her favorite pastimes is spending time with her 3 grown children.

Audra Gage

Audra Gage
Administrative Assistant/Patient Care Coordinator

Audra joined Advanced Hearing Services in May 2021.  She can help you schedule an appointment, order supplies, and answer any administrative questions you might have.  Audra's upbeat personality will greet you when you call or come into the office.  

Audra loves spending time with her family, especially her three grandchildren that keep her very busy when not at work.  She enjoys traveling and new adventures exploring different shops, restaurants, breweries and wineries throughout Colorado.  She was previously a hair stylist and enjoys helping family and friends look and feel their best!